Terms of Service

1. About Us

iammax is an AI-powered personal optimisation platform and retail business based in Manchester, England. We sell cosmetic, grooming, hair, and supplement products and provide an AI-powered analysis service to help customers identify products suited to them.

Contact us at hello@iammax.com.

2. Your Account

You must be 18 or over to create an account. You are responsible for keeping your login credentials secure. You must not share your account with others or use another person’s account.

We reserve the right to suspend or close accounts that violate these terms or engage in fraudulent or abusive behaviour.

3. Purchases and Pricing

• All prices are shown in British pounds sterling (GBP) and include VAT where applicable
• We reserve the right to change prices at any time without prior notice
• Your order constitutes an offer to purchase. We accept your offer when we dispatch your goods
• We reserve the right to cancel orders where pricing errors have occurred
• Payment must be made in full at the time of ordering

4. AI Analysis — Important Disclaimer

Our AI analysis is a personalisation and recommendation tool, not a medical or dermatological assessment. Specifically:

• Results are based on visual analysis of a photograph and are not a clinical diagnosis
• Recommendations are for cosmetic and lifestyle products only
• Nothing in your analysis constitutes medical, dermatological, or aesthetic medical advice
• You should consult a qualified practitioner before undertaking any medical aesthetic treatment
• Results may vary. Individual outcomes depend on skin type, age, genetics, and lifestyle factors

By using the analysis feature, you confirm that you understand its limitations and that you are not relying on it as a substitute for professional medical advice.

5. Products

All products are sold for cosmetic and personal use only. We make every effort to represent products accurately. In the event of a product defect or misdescription, your statutory rights under the Consumer Rights Act 2015 apply in full.

Supplements are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. Keep all products out of reach of children. Read all labels and warnings before use.

6. Intellectual Property

All content on the iammax platform — including text, images, software, brand assets, and the AI analysis system — is owned by or licensed to iammax. You may not copy, reproduce, distribute, or create derivative works from any part of our platform without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, iammax shall not be liable for any indirect, incidental, or consequential loss arising from your use of our platform or products. Our total liability for any claim shall not exceed the value of the purchase giving rise to that claim.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other matter where limitation of liability is prohibited by law.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these terms from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated terms. Material changes will be notified by email where possible.